Tostadora.com ("we" or “our” or “us”) are committed to protecting and respecting your privacy. “You” or “your” means you as the user of our site.
, our Cookies Policy
and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Organic Law 15/1999 (the "Act"), the data controller is Nextalia Ventures, S.L. CIF B-63771349 with an office registered at C/Eduard Maristany 352-354 08019 Badalona (Barcelona, Spain).
By using our website http://www.tostadora.com
1. Information We May Collect From You
1.1. We may collect and process information about you when:
a) You contact us, whether through the site or otherwise (for example, by post, fax, phone, text message) as we may keep a record of that correspondence. For example, if you submit a complaint, report a problem with our service or site, or otherwise liaise with our customer service, technical support or any other department in our company;
b) You fill in and submit information on the site via your PC, a mobile device or otherwise. This includes information provided by you when you update a user account, such as your name, e-mail, country, password, etc;
c) We ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
d) Enter any competition or promotion promoted by us;
e) You use and interact with our web pages including your IP address, browser type, operating system, mobile carrier and your ISP. We may collect details of your visits to our site (including, but not limited to, traffic data, location data, weblogs and other communication data);
f) You use your account to log in or you use our platform technology and other features, and functionality (for instance when you interact with other users or our site, update your profile or your contacts, etc.).
2. How We May Use The Information Collected From You
2.1. We may process this information for the purposes of:
a) providing and personalising our services to you, carrying out our obligations arising from any contracts entered into between you and us and enforcing our terms and conditions;
b) providing you with information about goods or services offered by us if they are similar to those you have already purchased or enquired about;
c) administering our site for registration and user accounts records and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
d) improving our site to ensure that content is presented in the most effective manner for you and for your computer and allowing you to participate in interactive features of our site, when you choose to do so;
e) keeping our site safe and secure, including to prevent, detect and investigate potentially prohibited or illegal activities;
f) measuring or understanding the effectiveness of advertising we serve to you and others, and delivering relevant advertising to you;
g) dealing with your inquiries and requests, contacting you where necessary and notifying you about changes to the site or our services;
h) checking the information that you provide against third party database to confirm that is accurate;
i) ensuring that content from our site is presented in the most effective manner for you and for your computer; and
j) complying with applicable laws.
2.2. If you are an existing customer we may use your information to contact you by SMS or email to provide information about goods or services that are similar to those which were the subject of a previous sale or negotiations of a sale to you (independently or jointly with others), unless you opt out to be contacted for such purposes at any time. If you change your mind about being contacted in the future, please let us know at email@example.com.
2.3. If you are a new customer, and where we permit selected third parties (as notified to you) to use your data, we (or they) will only contact you by SMS or email if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to selected third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the registration form);
2.4. We may also gather your information and statistics for the purposes of monitoring the usage of our site and our services and provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.
2.5. You may ask us to provide you with information about our services or about services offered jointly with or on behalf of other organisations by sending us an e-mail to firstname.lastname@example.org or writing to us to the following address: C/Eduard Maristany 352-354 08019 Badalona, Barcelona, Spain (Attn: Customer Service).
3. Contacts Information
3.1. You can change your contact details at any time by updating your profile in your user account and update your contact preferences (if any) by changing your settings related to your notification choices.
3.2. We use information you provide to us, or to third parties offering combined services with us, to customise the services we provide to you.
4. Information Security
4.2. Where relevant, all your credit card details will be passed from your browser to the company that processes the payment on our behalf using SSL encryption.
4.3. Where you have been allocated an account, this area is protected by your user name and password, which you should never divulge to anyone else.
4.4. Please be aware that communications over the Internet, such as emails/webmails are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered. This is the nature of the World Wide Web/Internet.
4.5. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
4.6. We will use reasonable endeavours to implement appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.
4.7. We ensure that your information will not be disclosed to government institutions or authorities except if required by law or when requested to by regulatory bodies or law enforcement organisations.
5. To Whom Will Your Information Be Disclosed?
a) any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries;
b) our employees, successors in title to our business, prospective sellers or buyers of our business or any of our third party consultants, contractors or other service providers who may access your personal information when providing services (including but not limited to IT support services) to us or to you;
c) government bodies, law enforcement agencies and other institutions if required by legal or regulatory requests;
d) auditors or contractors or other advisers auditing, assisting with or advising on any of our business purposes;
e) to any third party where such disclosure is required in order to enforce or apply our Terms of Services or other relevant agreements;
f) to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and
g) where you have consented to this, to selected third parties that may contact you about products and services which may be of interest to you in any jurisdiction where we operate.
6. Your Rights In Relation To Your Information
6.1. You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Where appropriate, you may have your personal information erased, rectified, amended or completed. Please write to C/Eduard Maristany 352-354 08019 Badalona, Barcelona, Spain (Attn: Customer Service) or send an email to email@example.com.
6.2. Please quote your name and address. We should be grateful if you would also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data).
8. Where We Store And Process You Information
9.2. In the event that the purposes for processing personal information change, then we will contact you as soon as practicable and seek your consent where such notification relates to a new additional purpose for processing.
10. Use Of Your Personal Information Submitted To Other Website
10.2. If you disclose your information to third parties, such as other sites throughout the Internet (including the ones we link to), different rules may apply to their use or disclosure of the information you disclose to them. We are not responsible for the privacy policies and practices of other website even if you accessed the third party website using links from our site.
10.3. We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have concerns or questions.
11. Further Information
For further information from us on data protection and privacy or any requests concerning your personal information please write to C/Eduard Maristany 352-354 08019 Badalona, Barcelona, Spain (Attn: Customer Service) or email us at: firstname.lastname@example.org